Questions before subscribing, a device that will not cooperate, or something wrong with your billing — all of it comes to the same inbox and it is staffed around the clock.
Tell us what you are trying to do and which device you are on. That one detail usually saves a round trip.
24/7 Customer Support
Available 7 days a week
Average response time: 2 hours
During business hours
Setup steps and the usual buffering fixes are already written up. If the answer is there you will have it now rather than in an hour.